The client:
Total Foot Health are a leading podiatry practice based in Salisbury but look after people all over Wiltshire and the South of England.
They offer a comprehensive range of services; it's worth getting in touch if you have any foot, ankle or leg problems!
What we did:
Using data provided by Wiltshire Council and the Valuation Office Agency, we identified that by combining the three rates bills Total Foot Health were receiving, there was scope to reduce their overall liability.
Our analysis involved finding local properties of a similar classification and size to use as precedents. As well as pooling multiple resources to understand the make up of Total Foot Health's property, gaining an understanding of how their various valuations interacted.
"Great customer service throughout; clear and timely communication"
Once instructed by Total Foot Health, we submitted our application. Due to the level of work we had completed prior to instruction, we were well positioned to swiftly build our argument.
The result:
Our application was successful. This generated a refund for Total Foot Health and reduced their ongoing liabilities. We corresponded with the council on Total Foot Health's behalf, keeping the amount of time they needed to dedicate to an absolute minimum.
What our client said:
"Great customer service throughout; clear and timely communication, appropriate level of detail and Tom responded promptly to questions too. I would highly recommend this company."
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